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Adult Protective Services Division

Kathleen Hart, Director

Peggy Lucero-Gutierrez, Deputy Director/Field Operations

Tony Louderbough, Deputy Director

Click on the appropriate link to email Ms. Hart, Ms. Lucero-Gutierrez, or Mr. Louderbough

Division Office: 505-841-4500

If you suspect an adult is being abused, exploited, or neglected,
make a report to
Adult Protective Services Statewide Intake
toll free
in New Mexico at 866-654-3219, or 505-476-4912 in Santa Fe or outside New Mexico.

The Adult Protective Services Division is mandated by state law to investigate reports of abuse, neglect, and exploitation of persons age 18 or older who are unable to protect or care for themselves. APS provides a system of protective services and remains on call for emergent reports on a 24 hour-a-day, 7 day-a-week basis through a statewide network of five regions and 23 field offices which cover all counties in New Mexico.

Short-term services are provided to adults who are unable to protect themselves and are intended to prevent continued abuse, neglect, or exploitation and assist them in remaining safely in their homes. In addition to investigations, services include short-term emergency protective placement or caregiver services; legal services, such as filing of guardianship or conservatorship in district court; short term case management; and home and community based interventions or referrals. Services provided to eligible adults may include home care, adult day care, or attendant care.

The five Adult Protective Services Regions serving all 33 counties of New Mexico are:

  • Northeast: Serving Santa Fe, Los Alamos, Rio Arriba, Taos, Colfax, Union, Mora, Harding, San Miguel, and Guadalupe counties.
  • Northwest: Serving San Juan, McKinley, Cibola, Valencia, and Socorro counties, in addition to part of Sandoval county.
  • Metro: Serving Bernalillo, Torrance, and Sandoval counties.
  • Southeast: Serving Lincoln, De Baca, Quay, Curry, Roosevelt, Chaves, Eddy, and Lea counties.
  • Southwest: Serving Catron, Grant, Hidalgo, Sierra, Luna, Dona Ana, and Otero counties.

Goals

  • Strengthen the capability of APS to respond to the growing numbers of elders and adults with disabilities who are abused, neglected, or exploited.
  • Provide all counties with a coordinated Adult Protective Services system of referral, response, investigation, assessment, and when appropriate, short term services.
  • Provide public education and outreach to help people recognize and report adult abuse, neglect, and exploitation.
  • Continue the development of Multi-disciplinary Teams to assist in addressing the complex needs of victims of adult abuse, neglect, or exploitation in communities throughout New Mexico.

LINKS TO

RELATED PAGES

Elder Abuse Awareness

Frequently Asked Questions about APS

APS Management

APS office locations

APS Regional Map

Union Information: State Personnel Board Rules

Some of the files above are Adobe Acrobat pdf files. If necessary, click here to download Adobe Acrobat Reader at no charge.

Missing Persons Information (a link to the Department of Public Safety), telephone 505-827-9297